Direct Booking Terms and Conditions

Terms & Conditions

Thank you for choosing to book with Paignton Court. We look forward to welcoming you. When you make this booking, you are entering an agreement with us. Please read our terms and conditions of booking below.

PRICES & PAYMENT:
The price includes accommodation plus any board indicated. Unless clearly stated on the booking form all extras such as additional meals, drinks etc are additional. We accept the following forms of payment:

Cash, debit cards, credit cards.

100 % of the payment is due on arrival.

FOR BOOKINGS MADE THROUGH BOOKING.COM:
The guest will be charged a prepayment of the total price of the reservation within 14 days of arrival.

PETS:
Pets are not permitted.

CHILDREN:
Children over 12 years of age are welcome. There is no reduction in price for a child sharing.
Example: Twin room - One adult and one child will result in the child paying the full adult rate.

NO Cots/beds can be added to a room without prior agreement. Charges will apply.

CANCELLATION AND INSURANCE:
Once you have booked your stay, our agreement is a legal contract. If you need to cancel, please contact us immediately either by telephone or email to enquiries@paigntoncourt.co.uk.

For cancellations made up to 15 days before check in you will not be liable for the total balance.

For cancellations made after this time or failing to take up the booking without cancelling you will be liable for:
14 days or less before check in 100% of the booking is charged.
In the event of a no show or booking reduction (on or after arrival date) 100% of the booking is charged.

For this reason, you may wish to take out holiday cancellation insurance, which is inexpensive and can be obtained from any good broker.

FOR BOOKINGS MADE THROUGH BOOKING.COM:
The guest can cancel free of charge until 14 days before arrival. The guest will be charged the total price of the reservation if they cancel within 14 days of arrival. If the guest doesn't show up, they'll be charged the total price of the reservation.

NON-AVAILABILITY:
We would only cancel your booking if our accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

ARRIVAL:
Your accommodation is available to you from 15:00 on the day of arrival, unless otherwise arranged. Please let us know if you plan to arrive after 22:00. Charges will apply outside of these times.

DEPARTURE:
Please be ready to leave your accommodation by 10:00 on the day of departure, unless otherwise arranged. Charges will apply outside of these times.

PARKING:
Parking for all guests is available on site and is free of charge.

If you arrive early on the day of arrival, you are welcome to park in our car park from 1pm providing there is a space.

On the day of departure, we ask you to move your car by 10am unless otherwise agreed.

DAMAGES AND BREAKAGES:
Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you did not report this. All our rooms are non-smoking, smoking is allowed outside. If smoking occurs in the room an additional cleaning charge of £75 may apply.

LIABILITY:
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

DATA:
Any data gathered during the course of this booking may be held on computer.

WE LOOK FORWARD TO WELCOMING YOU TO PAIGNTON COURT.



Book Online


Contact Details

Paignton Court
17-19 Sands Road
Paignton
Devon
TQ4 6EG